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TerraTouch
Terms & Conditions
Last Updated 1 January, 2025
Welcome to TerraTouch. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of our services immediately.
1. General Terms
1.1 These Terms apply to all visitors, users, and customers of TerraTouch. 1.2 We reserve the right to modify these Terms at any time, and such changes will be effective immediately upon posting. It is your responsibility to review these Terms periodically to stay informed of any updates. 1.3 By using our website, you confirm that you are at least 18 years old or have parental consent to use our services. 1.4 Any breach of these Terms may result in termination of your access to our website and services without prior notice. TerraTouch reserves the right to take legal action against any misuse or violation of these Terms. 1.5 These Terms constitute the entire agreement between you and TerraTouch, superseding any prior agreements.
2. Products and Orders
2.1 TerraTouch sells grounding blankets and related products for general wellness and personal use. 2.2 Product descriptions and images are for reference only. Actual products may vary slightly due to manufacturing differences or improvements. 2.3 All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders for any reason, including but not limited to incorrect pricing, suspected fraudulent activity, or supply chain issues. 2.4 Prices are subject to change without notice. Promotional offers may have specific terms and conditions, including expiration dates, discount limitations, and limited stock availability. 2.5 Customers are responsible for ensuring that their purchase meets their personal needs before completing a transaction. TerraTouch is not responsible for misinterpretation of product descriptions. 2.6 Once an order is placed, modifications may not be possible. If changes are required, please contact customer support as soon as possible to check for options. 2.7 We do not guarantee that all products will be available at all times. In case of unavailability, customers may choose to receive store credit or wait for restocking.
3. Payments and Billing
3.1 Payments must be made using the payment methods available on our website. 3.2 All transactions are secured, and we do not store payment information to ensure customer security and privacy. 3.3 You are responsible for providing accurate billing and shipping details. TerraTouch is not responsible for issues arising from incorrect information provided by the customer. 3.4 If a payment is declined or fails to process, we reserve the right to cancel the order without prior notice. 3.5 Customers are responsible for any additional bank fees, currency exchange fees, or taxes applicable to their purchase. 3.6 Chargebacks or unauthorized payment disputes may result in account suspension or legal action.
4. Shipping and Returns
4.1 Shipping times and costs are estimated at checkout and may vary depending on location and external factors beyond our control. 4.2 We are not responsible for delays due to carriers, customs processing, or unforeseen circumstances such as natural disasters or pandemics. 4.3 Our return and refund policy is detailed here. Customers must review this policy before making a purchase. 4.4 Returns must meet eligibility criteria, including being in unused condition with original packaging. Returns that do not meet these criteria may be denied or subject to a restocking fee. 4.5 Customers are responsible for return shipping costs unless otherwise specified by TerraTouch. 4.6 Refunds will be processed within a reasonable timeframe once the returned product has been inspected and approved. 4.7 Lost or stolen packages must be reported to the shipping carrier. TerraTouch is not responsible for packages after they have been marked as delivered.
5. Use of Website
5.1 You agree not to misuse our website, including attempting to hack, scrape, or disrupt our services in any way. 5.2 Unauthorized use of content, including images and text, is prohibited. Any infringement may result in legal action. 5.3 We may terminate or restrict access for violations of these Terms, with or without prior notice. 5.4 Users must not upload, distribute, or transmit any malicious software, viruses, or harmful code that may damage or interfere with website functionality. 5.5 TerraTouch reserves the right to monitor and log user activity for security and compliance purposes. 5.6 Automated access to the website, including bots and crawlers, is not permitted without express written consent.
6. Intellectual Property
6.1 All website content, including trademarks, logos, text, and images, is owned by TerraTouch or licensed for use and protected under copyright laws. 6.2 You may not copy, distribute, or modify our content without written permission. Unauthorized use may result in legal action. 6.3 Any feedback or suggestions submitted to TerraTouch regarding our products or services may be used without compensation or obligation. 6.4 Customers may not use the TerraTouch name or branding in promotional or commercial activities without express permission.
7. Disclaimer and Limitation of Liability
7.1 TerraTouch products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. 7.2 We make no guarantees regarding the effectiveness of our products and do not provide medical advice. Customers should consult a healthcare professional before using our products if they have concerns. 7.3 To the maximum extent permitted by law, TerraTouch is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of data, revenue, or personal injury resulting from product use. 7.4 We are not responsible for damages resulting from misuse, improper care, or unauthorized modifications of our products. 7.5 TerraTouch is not responsible for third-party websites or links provided on our website. Users access external content at their own risk.
8. Privacy Policy
8.1 Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data. 8.2 By using our website, you consent to the collection and use of your personal information as outlined in our Privacy Policy. 8.3 We implement security measures to protect user data, but we cannot guarantee complete protection against cyber threats.
9. Governing Law
9.1 These Terms shall be governed by and interpreted in accordance with the laws of the state of Texas and in adherence to federal laws mandated by the United States. 9.2 Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in the state of Texas. 9.3 Customers waive any right to participate in class action lawsuits against TerraTouch. 9.4 If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in effect.
10. Contact Information
10.1 For questions regarding these Terms, you can contact us here. 10.2 For inquiries about products, orders, or returns, please refer to our FAQ section or customer support team. 10.3 Business correspondence should be directed to our official mailing address, provided upon request.
By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Continued use of the website constitutes acceptance of any updates or modifications to these Terms.
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